-How can I cancel my order?
We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are welcome to return your items in accordance with our return policy once your order has been delivered to you.
- My order was confirmed, but I just received an email that states I received a refund. What does this mean?
One or more of your items may have sold out since your order was processed. But don’t worry, The rest of your order is on its way and you have been refunded for the cost of the out of stock item(s) minus any applicable discount codes used on the order.
-I forgot to use my discount code while checking out. Can I apply it after my purchase?
orders that have already been placed cannot be changed and discounts cannot be added after a purchase has finalized. Instead, please use your code on your next purchase!
- My order keeps canceling. Why is that?
Unfortunately the system will automatically cancel an order for different reasons. It’s totally out of our control. You can try the options of: making sure the billing and shipping address are the same, trying a different payment method or try checking out with Paypal. Hopes this help.
- My package says delivered but I I didn't receive it.
We have shipped your order. Once your item is with the carrier it is out of our hands please contact USPS for any updates or information regarding your delivery.